FAQ

What will happen after my online booking ?

You will receive a booking confirmation email with all the information regarding your stay as well as your voucher that you have to print and hand it over to the reception at arrival.

What are the means of payment of my reservation?

- Credit cards: Credit card, VISA, Mastercard

Is the tourist tax included in the reservation?

Yes the tourist tax is included in your booking

What time can I have my bungalow room on arrival?

Your bungalow is available from 3pm

What maximum time should I release my bungalow the day of my departure?

Your bungalow must be released at noon at the latest

What are the means of payment at the hotel to settle the extras?

The hotel accepts euros, you can pay your expenses in cash or by credit card

Do I have the TV in my bungalow?

Yes, just specify when you arrive on site, a supplement will be asked at the hotel reception (about 20€ for the week)

Does the hotel provide beach towels/swimming pool ?

Yes, it is possible to rent a beach towel for 5€ / week that you can change whenever you want

Is there Wi-fi?

Yes, access to wifi is free at the hotel reception

Does the hotel accept pets?

Your cat or dog is welcome if it weighs -5kgs and will remain outside the common areas

Is it possible to rent a car or a bike?

Yes, the rental car or bicycle is possible, inquire the reception

What are the activities and excursions proposed?

An information meeting will be available on arrival and you can at any time inquire the reception

On site, who can answer my questions?

Feel free to mention your desire at the reception, staff will answer you with pleasure

Can my children be entrusted to a babysitter?

Yes possibility of baby sitting with a tariff of 5 € / hour approximately

Does the hotel propose massages or wellness therapy ?

Yes, massages and cares are proposed on demand. Ask the wellness center for more details.

How can I get to the center of Zarzis?

You can book a taxi at the reception of the hotel or rent a car

How to contact the hotel?

Go to “Contact us”